Refund and Returns Policy
1. Refund Eligibility
Refunds are applicable only under the conditions specified in this policy and are subject to verification and approval by Namit Arora CA Classes.
2. Course Cancellation or Non-Delivery
In the event that Namit Arora CA Classes cancels a course or is unable to deliver the services for which a student has made payment, a full refund of the applicable course fees will be issued.
3. Refund Requests
All refund requests must be submitted in writing or through the official refund request process communicated by the institute. Each request must include the following details:
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Student’s full name
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Course enrolled
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Reason for requesting the refund
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Supporting documents (if applicable)
Incomplete requests may delay the refund process.
4. Withdrawal by the Student
If a student voluntarily withdraws from a course, refund eligibility will depend on the timing of the withdrawal:
| Withdrawal Timeline | Refund Amount |
|---|---|
| Within 15 days of enrollment | 50% refund of tuition fees |
| After 15 days | No refund applicable |
5. Non-Refundable Fees
The following fees are non-refundable under all circumstances:
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Registration fees
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Administrative charges
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Study material costs (books, pendrives, recorded or online content)
These details are clearly communicated at the time of enrollment.
6. Refund Processing Time
Once a refund request is approved, the eligible refund amount will be processed within 30 working days from the date of receipt of a complete and valid request.
7. Mode of Refund
Refunds will be credited through the same payment method used during enrollment, unless otherwise mutually agreed in writing.
8. Refund Disputes
In case of any disagreement regarding refund eligibility or amount, both parties agree to first resolve the matter through mutual discussion and clarification.
9. No-Refund Exceptions
No refunds will be provided in circumstances not explicitly mentioned in this policy, unless required under applicable laws.
10. Contact Information
For refund-related queries or to initiate a refund request, please contact us:
📧 Email: canamitarora@gmail.com
📞 Phone: +91 6239920133